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So, I am not exactly in customer service, but as colleges become more customer service oriented, and more like businesses, the resemblance may be less and less. Posted at am Link Leave a comment Share. Posted at pm Link Leave a comment 1 comment Share.
I don't think there's a small business out there other than the scammy ones who would want to admit that their customer service just plain sucks. In fact, most businesses are willing to stick their heads in the sand to keep believing that their company is "WOWing" customers left and right when in reality, it just isn't true. It's definitely something to be concerned about.
They don't know what you need. Every customer service said that they were our account representative. It could even change few people in one week. I am begging one customer representative to hold all of our account.
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Because you said grande. I repeated it back to you. I charged you for a grande. You saw me write on a grande cup.
Customers Suck is a website dedicated to the discussion of daily life in retail hell. People from around the world have posted thousands of personal accounts describing their infuriating, hilarious and unbelievable interactions with customers. The moderators of the Customers Suck forums have taken a select few of these stories and sent them to comic artist Jennie Breeden for illustration.